JIRA Service Desk: The New Portal for NSSP/BioSense Technical Assistance

Description: 

An introduction to the NSSP Service Desk portal for technical assistance which is replacing the old "BioSenseProgram" help desk email with nssp@cdc.gov email address.

Agenda:

  • Create Your Service Desk Account
  • NSSP Service Desk Dashboard
  • Manage Your Service Desk Account
  • Enter, View and Respond to Your Requests
  • Service Desk Walkthrough
  • Questions

Presenters

Soby Tadjalli
Terence Merritt
Max Worlund

Primary Topic Areas: 
Tags: 
Original Publication Year: 
2015
Event/Publication Date: 
February, 2015

June 29, 2017

Contact Us

National Syndromic
Surveillance Program

Centers for Disease
Control and Prevention

Email:nssp@cdc.gov

The National Syndromic Surveillance Program (NSSP) is a collaboration among states and public health jurisdictions that contribute data to the BioSense Platform, public health practitioners who use local syndromic surveillance systems, CDC programs, other federal agencies, partner organizations, hospitals, healthcare professionals, and academic institutions.

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